ALT ADVENTURA – Terms & Conditions

Effective Date: 29 August 2025

Company: ALT INTEGRATED SERVICES (Unit: ALT ADVENTURA)

UDYAM Registration Number: UDYAM-KL-14-0024654

Registered Office: 263/3, Kenikkal Keezhatta, Vellamunda, Mananthavadi, Wayanad, Kerala, Pin 670731, India

Website: www.altadventura.com

By using the services of ALT ADVENTURA, including booking tours, participating in experiences, or interacting with our digital platforms, you agree to the following Terms and Conditions. Please read them carefully.

1. Definitions

  • “Company/ALT ADVENTURA” refers to ALT INTEGRATED SERVICES operating under the unit ALT ADVENTURA.

  • “Participant/Customer/Guest” refers to the individual or group booking and participating in ALT ADVENTURA services.

  • “Tour/Experience/Program” refers to any travel, leisure, social impact, or experiential activity organized or facilitated by ALT ADVENTURA.

2. Booking & Confirmation

  1. All bookings must be made through official ALT ADVENTURA channels (website, email).

  2. Bookings are confirmed only after receipt of full or advance payment as specified per tour.

  3. Participants must provide accurate personal details, travel documents, and health information.

  4. ALT ADVENTURA reserves the right to decline or cancel bookings if details are incorrect, incomplete, or raise safety concerns.

3. Payment Terms

  1. Payment schedules will be specified per program or itinerary.

  2. Payments can be made via bank transfer, UPI, or as indicated on the booking platform.

  3. All payments are non-refundable except as specified in the Cancellation & Refund Policy.

  4. Prices are subject to change due to currency fluctuations, taxes, fuel surcharges, or other operational costs.

4. Cancellation & Refund Policy

  1. Participant Cancellation:

    • Cancellation requests must be submitted in writing to ALT ADVENTURA.

    • Refunds, if applicable, will be processed based on the time of cancellation prior to departure.

    • Non-refundable deposits or payments are clearly stated per tour.

  2. Company Cancellation:

    • ALT ADVENTURA may cancel or reschedule programs due to insufficient bookings, safety concerns, natural disasters, political unrest, or force majeure events.

    • Participants will receive full refunds or alternative dates/options.

    • ALT ADVENTURA is not liable for additional costs incurred due to such cancellations (e.g., visa, flights, personal expenses).

    5. Health & Safety

  1. Participants must ensure they are fit for travel and disclose any medical conditions, allergies, or disabilities.

  2. ALT ADVENTURA may refuse participation if a guest’s health poses a risk to themselves or the group.

  3. ALT ADVENTURA provides safety guidance but cannot guarantee protection against accidents, illness, or unforeseen events.

6. Liability & Insurance

  1. ALT ADVENTURA shall not be held liable for loss, theft, damage, injury, or death incurred during tours or programs, except in cases of proven negligence.

  2. Participants are strongly encouraged to obtain comprehensive travel insurance, including medical, accident, and trip cancellation coverage.

  3. ALT ADVENTURA is not responsible for external service providers (hotels, transport, guides, attractions).

7. Code of Conduct

  1. Participants are expected to respect local laws, culture, and environment.

  2. ALT ADVENTURA reserves the right to remove any participant from a program if their behavior is disruptive, unsafe, or offensive.

  3. In such cases, no refund will be provided.

8. Intellectual Property

  1. All content on ALT ADVENTURA platforms, including logos, itineraries, photos, videos, and written material, is owned by ALT ADVENTURA.

  2. Unauthorized reproduction, distribution, or commercial use is prohibited.

9. Privacy & Data Protection

  1. Personal information collected is used solely for booking, program management, and communication.

  2. ALT ADVENTURA adheres to Indian data protection regulations and will not share personal data with third parties without consent, except as required for legal or operational purposes.

10. Force Majeure

ALT ADVENTURA shall not be liable for any failure or delay caused by circumstances beyond our reasonable control, including but not limited to natural disasters, war, strikes, political unrest, pandemics, or governmental restrictions.

11. Governing Law & Jurisdiction

  1. These Terms & Conditions are governed by the laws of India.

  2. Any disputes shall be subject to the exclusive jurisdiction of courts in Kerala, India.

12. Amendments

ALT ADVENTURA reserves the right to update or amend these Terms and Conditions at any time.

Participants are encouraged to review the T&C regularly. Continued use of services implies acceptance of any changes.

Contact: